Site Information

Shipping & Returns

 

wood-screen-doors.jpg  

 

 

SCREEN DOOR LEAD TIMES

All of our doors are made to order. Production lead time varies depending on the order details and the time of year. Summer is the busiest time of year, and winter is the slowest. During the summer, it can be about 3 to 6 weeks, and during the winter it can be about 1 to 3 weeks, plus shipping time. Some custom orders may be longer depending on the details. Rush orders are also available for an additional charge.  IF YOU WISH, CALL OR EMAIL US PRIOR TO ORDERING.



Returns Policy


Screen Doors are Non-Returnable Unless we authorize the return.

Screen Door Orders ( Customer Cancels Order Prior Build No Fee)

Restocking Fee 15% if Paid with credit card

Screen Door Orders ( Customer Cancels Order Once Built Non-Custom Doors ) 20% Restocking Fee

Screen Door Orders ( Customer CAN NOT CANCEL CUSTOM DOORS ONCE STARTED TO BUILD )

NO RETURNS OR REFUNDS ON ANY CUSTOM SIZE SCREEN DOOR. NO EXCEPTIONS

Packing & Shipping Charges Are Non-Refundable.  No Exceptions.

Screen Fabric is not returnable unless we shipped wrong product.

Please contact us about any problems you may have

No Returns accepted for ScreenEZE products that were ordered in error.

Contact office for details prior to orders.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  Screen Doors Can only be shipped in USA, not PR or HI 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

CUSTOMERS AGREE IN ADVANCE TO ALL TERMS AND CONDITIONS WHEN ORDERING